Beginning today, May 4th, Ascend Federal Credit Union will resume lobby operations, with social distancing and safety measures in place. Ascend will limit the number of individuals permitted inside each location, noting “to ensure the health of both you and our employees.”
Plexiglass screen guards have been installed at teller locations, greeter stations, and offices. Employees will be required to wear masks.
The credit union states, “If maximum occupancy is reached at any location, an Ascend employee will be available at the door for check-in, and you may be asked to return to your vehicle until someone is available to assist you. You may also encounter health screening questions upon entering a branch.”
Location hours will remain the same, and drive-up services will be the only service available on Saturdays.